아이토크비비 캐나다 | 보안카메라, 집전화, 국제전화, 한국심카드

보안카메라(아이지아)

집전화, 국제전화(아이토크엠)

한국심카드, 한국방송

365일 한국어 고객지원센터 : 1-800-875-8318

(오전 6시부터 오후 4시까지, 서부시간 기준)

신규가입 문의 : 1-800-872-2902

한국에서 문의시 : 070-7885-8318

KoreanSupport@iTalkBB.com

Customer Complaints: iTalkBB makes every effort to resolve your concerns conveniently and professionally in both Korean 24/7. Should you have any questions, follow these steps to ensure your issue is resolved timely:; 1. Contact iTalkBB Customer Care at Korean 1-800-875-8318 or KoreanSupport@iTalkBB.com.; A Representative will strive to resolve your concern, including transferring you to another team as needed.; 2. Request to speak with Customer Care Department within iTalkBB.; If the Representative or referred team is not able to correct your issue, request to speak with the Representative's Supervisor.; Most concerns are resolved by Supervisor, but if necessary, you will be transferred to Support Manager, where your complaint will undergo further review.; Support Manager will contact you within three to five days concerning your escalated request. If they are unable to meet this deadline, you will be informed of when you can expect a response.

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.